Returns & Exchanges
At Dolcewheels, we strive for complete satisfaction with every purchase; if you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange. Please ensure all products remain in their original, unused condition with all packaging intact to qualify for processing.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original boxes and include the provided return authorization slip to ensure accurate identification.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Refund or Exchange
Once our warehouse inspects your return, we will process your refund to the original payment method or ship out your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing